Quiet Glide Limited Lifetime Warranty
Quiet Glide warrants to the original purchaser of the Quiet Glide Rolling Ladder Hardware that the product will be free from defects in material or workmanship for as long as the original purchaser (residing in the United States or Canada) owns the product, when given normal wear and proper usage .
This warranty is only valid if the product:
• Was not damaged while being installed.
• Was operated in accordance with Quiet Glide specifications, instructions , and any technical support directions.
• Was not modified or damaged by tampering, accident, disaster, abuse, misuse , alteration, repair, modification, a fix or replacement by someone other than Quiet Glide.
• Third party products, other system components using or interacting with this product are not covered by this warranty.
Quiet Glide liability under this warranty, or in connection with any other claim relating to the product, is limited to the repair or replacement of the portion of the product which was defective in material or workmanship.
Quiet Glide warrants that the repaired or replaced products will be free from defects in material or workmanship.
Customer must return questionable parts prepaid freight. Quiet Glide reserves the right to inspect and verify the defectiveness of any product returned. Please allow 48 hours processing time once item has been received by Quiet Glide and 3-5 days for shipping of the repaired or replacement product. Quiet Glide will cover the cqst of return shipping back to the customer for replacements via ground shipping through UPS or USPS. ·
EXCEPT AS EXPRESSLY STATED ABOVE, Quiet Glide MAKES NO WARRANTY, EXPRESS OR IMPLIED, WHETHER OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, FITNESS FOR ANY PARTICULAR PURPOSE OR USE, OR OTHERWISE ON THE PRODUCTS, OR ANY PARTS OR TECHNICAL ASSISTANCE OR OTHER LABOR FURNISHED .